Terms & Conditions

Last Updated: June 14, 2026

Welcome to Reallionaire Records, LLC (“Company,” “we,” “us,” or “our”). These Terms & Conditions govern your use of our website located at www.reallionairerecords.com (the “Website”), including the purchase of merchandise, digital products, promotional services, music-related services, and any other offerings available through the Website.

By accessing or using this Website, you agree to be bound by these Terms & Conditions. If you do not agree with these Terms, please do not use our Website.

1. Eligibility

By using this Website, you represent that you are at least 18 years old or have permission from a parent or legal guardian.

2. Products & Services

Reallionaire Records offers merchandise, music-related products, promotional services, artist features, digital content, and other related services.

We reserve the right to modify, discontinue, or limit any product or service at any time without prior notice.

All product descriptions, pricing, and availability are subject to change without notice.

3. Orders & Payment

All orders are subject to acceptance and availability.

We reserve the right to refuse or cancel any order for reasons including but not limited to:

Product availability
Pricing errors
Suspected fraud
Unauthorized transactions

Payments are processed securely through third-party payment providers. We do not store complete payment card information on our servers.

By placing an order, you authorize us to charge the selected payment method for the total purchase amount, including applicable taxes and shipping fees.

4. Shipping & Delivery

Shipping Locations

We ship products from both the European Union and the United States to provide efficient delivery to customers worldwide.

Estimated Delivery Times

Delivery estimates are not guaranteed and may vary depending on destination, customs processing, carrier delays, weather conditions, and other factors beyond our control.

Estimated delivery times:

Europe: 3–6 business days
United States: 3–7 business days
International Orders: 7–21 business days

Shipping Costs

Shipping rates vary depending on:

Delivery location
Package size and weight
Shipping method selected
Warehouse fulfillment location

Shipping costs are calculated during checkout.

Customs, Duties & Taxes

For international orders, customers are responsible for any customs duties, import taxes, VAT, brokerage fees, or other charges imposed by local authorities.

Reallionaire Records is not responsible for delays caused by customs processing.

Lost or Delayed Shipments

Once an order has been transferred to the shipping carrier, delivery timelines are outside our control.

If your shipment is significantly delayed or appears lost, please contact us and we will assist in locating the package.

5. Returns & Refund Policy

Return Eligibility

We accept returns within 30 days of delivery.

To qualify for a return, items must:

Be unused
Be unworn
Be in original condition
Include original packaging when applicable

We reserve the right to reject returns that do not meet these requirements.

Non-Returnable Items

The following items are generally non-refundable unless defective:

Return Process

To initiate a return, contact:

contact@reallionairerecords.com

Please include:

Order number
Full name
Reason for return

Return instructions will be provided by our support team.

Return Shipping Costs

Unless the item is defective or shipped incorrectly, customers are responsible for return shipping costs.

Original shipping charges are non-refundable.

Refund Processing

Approved refunds will be issued to the original payment method.

Please allow 5–10 business days after approval for funds to appear in your account.

6. Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, contact us within 7 days of delivery.

Please provide:

Order number
Description of the issue
Photos showing the damage or error

If approved, we may provide a replacement, store credit, or refund at our discretion.

7. Digital Services & Artist Features

All purchases relating to:

Promotional campaigns
Artist features
Music placements
Marketing services
Digital content

are considered final once work has commenced or content has been delivered.

Results from promotional services are not guaranteed.

We do not guarantee specific streaming numbers, sales, followers, placements, chart positions, or media coverage unless explicitly stated in writing.

8. Intellectual Property

All content on the Website, including:

is owned by or licensed to Reallionaire Records and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. User Conduct

You agree not to:

Violate any laws or regulations
Interfere with Website operations
Attempt unauthorized access to systems
Upload malicious software
Use the Website for fraudulent purposes

We reserve the right to suspend or terminate access for violations of these Terms.

10. Limitation of Liability

To the fullest extent permitted by law, Reallionaire Records, LLC shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

Use of the Website
Purchase of products or services
Shipping delays
Lost profits
Data loss

Our maximum liability shall not exceed the amount paid by you for the specific product or service giving rise to the claim.

11. Disclaimer of Warranties

All products, services, and Website content are provided “AS IS” and “AS AVAILABLE” without warranties of any kind, whether express or implied.

We do not guarantee uninterrupted access to the Website or error-free operation.

12. Privacy

Your use of the Website is also governed by our Privacy Policy.

By using the Website, you acknowledge that you have read and understood our Privacy Policy.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted under the laws of the State of Texas, United States, without regard to conflict of law principles.

Any disputes arising from these Terms shall be resolved in the courts located within the State of Texas.

14. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time.

Changes become effective immediately upon posting to the Website.

Continued use of the Website after changes are posted constitutes acceptance of the updated Terms.

15. Contact Information

If you have any questions regarding these Terms & Conditions, please contact:

Reallionaire Records, LLC

Email: contact@reallionairerecords.com

Website: www.reallionairerecords.com